Job Description

Cargo Operations Manager Dallas Airport-DFW

Essential Duties and Responsibilities of Cargo Manager: Pay compensation 48K to 52K

• Responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met.
• Ensure reliable customer service delivery and on time performance by providing leadership, operational direction and resources required.
• Develop professional relationship with internal and external customer to ensure effective cargo operations.
• Ensure the appropriate standards of safety and security are achieved with corporate requirements, government legislation and international best practice.
• Responsible to ensure that all cargo staff adheres to the company policies and procedures, upholding safety and security.
• Implement a review and risk assessment process on all SOPs and working practices to identify any unsafe practice areas for quality improvement.
• Handle critical issues through liaison with station managers, airport authorities and internal departments to effectively deal with situations.
• Assume responsibility for accident investigation, reporting and statistical analysis.
• Carries out management responsibilities in accordance with the organization’s policies and applicable laws.
• Establishes a culture that promotes safety through daily observation, shift briefings/safety meetings, routine audits, training and documented safety procedures.
• Conducts oneself in such a way as to become the benchmark for the Station in integrity, fairness, personal attitude and respect for others.
• Is able to meet the Station’s attendance standards.

Supervisory Responsibilities

Is responsible for the overall direction of the Station. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints and resolving issues.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Effective people management and planning / organizing skills, customer focused and analytical with good judgment, able to work under pressure and a team player
• Warehouse management experience preferred
  Ability to deal with conflict
• Good communication skills
• Ability to work under pressure
• Customer focus and quality awareness
• Computer proficiency, Office 364, Word/Excel
• Must be able to work flexible working hours

Education

Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
 

Benefits: 

We offer a comprehensive benefits package to include health/dental/vision; Life and AD&D; Accidental; Critical Illness, Hospital Indemnity; we offer a 401k plan; direct deposit and Pay Card payroll program; weekly pay; and paid time off.

Equal Opportunity Employer

ALX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.